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The NetSuite integration lets Chamelio send webhook events straight to NetSuite. Use it when your finance or procurement team wants NetSuite to react to Chamelio events, such as a task completing or a contract being signed, without a middleware service in between.

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How it works

NetSuite receives Chamelio webhooks through a Suitelet that your NetSuite admin deploys. A Suitelet URL looks like this:
NetSuite only accepts calls that carry its webhook API key and a browser-style user agent. When your organization has connected NetSuite, Chamelio adds both to every webhook it sends to a NetSuite Suitelet URL: Chamelio adds these headers only for Suitelet URLs on extforms.netsuite.com. Webhooks sent to any other endpoint don’t include the NetSuite API key. Each delivery still includes the standard X-Chamelio-Signature header, so your Suitelet can verify the request.

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Prerequisites

  • NetSuite turned on for your organization by your Chamelio legal engineer
  • A Chamelio account with Admin permission
  • A deployed NetSuite Suitelet that receives the webhook, and its webhook API key, from your NetSuite admin

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Connect NetSuite

1

Open Org Integrations

In Chamelio, go to Settings > Org Integrations.
2

Connect NetSuite

On the NetSuite card, click Connect.
3

Enter the API key

In Connect NetSuite, enter the Webhook API key and click Connect. Chamelio doesn’t show the key again after you save it.
The NetSuite card then shows that NetSuite is connected. If the connection fails, Chamelio shows Couldn’t connect to NetSuite. Check the key with your NetSuite admin and try again.

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Send webhooks to NetSuite

After NetSuite is connected, register the Suitelet URL as a webhook endpoint:
  1. Go to Settings > Developer > Webhooks.
  2. Add the Suitelet URL as an endpoint.
  3. Subscribe it to the events NetSuite needs.
Chamelio then delivers those events directly to NetSuite. See Webhooks for the available events and payloads.

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Disconnect NetSuite

1

Open Org Integrations

Go to Settings > Org Integrations.
2

Disconnect

On the NetSuite card, disconnect the integration and confirm Disconnect NetSuite? with Disconnect.
Chamelio removes the stored API key. Webhooks to your Suitelet URL no longer include it, so NetSuite rejects them until you connect again. To change the key, disconnect and connect again with the new key.