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Activating Your Account

Follow these steps to activate your Chamelio account and get started with the platform.

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Initial Activation Process

1

Check Your Email

Look for an invitation email from info@chamelio.ai in your inbox
2

Click Set Password

Open the email and click the Set Password button
3

Enter Your Details

Fill in your information and create a secure password

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Password Requirements

Your password must meet the following criteria:
  • At least 8 characters long
  • Include at least one number

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Troubleshooting

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Didn’t Receive the Email?

If you don’t see the invitation email, check these locations first:
  1. Check your spam/junk folder - Invitation emails sometimes get filtered
  2. Search for “chamelio” in your email client
  3. Contact support at support@chamelio.ai if you still can’t find it
Invitation links are valid for 7 days. If yours has expired, follow these steps:
1

Go to Login Page

Visit app.chamelio.ai/login
2

Click Forgot Password

Click Forgot Password? (even if you never set a password)
3

Enter Your Email

Use the same email address from the original invitation
4

Follow Instructions

Check your email and follow the new instructions to complete setup

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What’s Next?

After activating your account, you’ll be able to:

Install Word Add-In

Set up the Chamelio integration for Microsoft Word

Access Dashboard

Start using the Knowledge Center web application

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Need Additional Help?

Help & Troubleshooting

Find solutions to common account activation issues
If you continue to experience issues:
  • Email: support@chamelio.ai
  • Include your email address and describe the problem you’re encountering