Installing the Integration
1
Get the app package
Reach out to the Chamelio team to receive the Microsoft Teams app package.
2
Connect from Chamelio
In the Chamelio app, go to Settings > Org Integrations and click Connect on the Teams card.
3
Upload in Teams Admin Center
In the Microsoft Teams Admin Center, go to Manage apps and upload the package you received.
4
Review permissions
Review and accept the requested permissions during installation.
Required Permissions
TeamMember.Read.All, Channel.ReadBasic.All, TeamsActivity.Send, Chat.ReadWrite.WhereInstalled, ChatMessage.Read.All, User.Read.All, ChannelMember.Read.All, Files.Read.All, Team.ReadBasic.All, Chat.Read.All, ChannelMessage.Read.All, Chat.Create, email, offline_access, profile, User.Read
These permissions let Chamelio operate within Teams, support workflows, and surface relevant legal context where needed.
Using the Integration
Chamelio in Teams supports two modes:- Flow initiation - Any designated user, including Viewers with permission to launch a workflow, can start a Flow by mentioning Chamelio in a channel or by opening a form through the + icon > app picker > Chamelio. Some requests include an approval step, such as a OneDrive file upload.
- Agent conversations - Reserved for Agent Users. Start a conversation by mentioning Chamelio in a thread, or by opening a private session with the app.