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The Emails section in Settings gives you control over how documents are forwarded into Chamelio’s Knowledge Center and which email addresses are authorized to send them.

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Accessing Email Settings

Navigate to Settings > Emails at app.chamelio.ai/settings. Admin access is required.

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Forwarding Address

Every organization has a unique forwarding email address (e.g., contracts@chamelio.ai). Send any document to this address to automatically add it to the Knowledge Center. This is useful for:
  • Capturing incoming contracts from counterparties
  • Forwarding signed agreements from your inbox
  • Submitting documents without logging in to Chamelio

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Authorized Senders

By default, only users within your organization can forward documents. The Authorized Senders section lets you extend this to external parties. To add an authorized sender:
1

Locate the Authorized Senders section

Find the email input field in the Authorized Senders area.
2

Enter the email address

Type the external email address you want to authorize (e.g., a client, partner, or contractor).
3

Click Add

Click the “Add” button to save the authorized sender.
Any email from an authorized sender is accepted for document forwarding, even if they are not a Chamelio user.

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Notification Email for Authorized Contacts

You can set up a notification email address that receives alerts when:
  • An authorized external contact successfully forwards a document
  • A forwarding attempt fails
This keeps your team informed when documents arrive from outside your organization.

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Recent Activity

The Recent Activity log shows a history of all forwarded emails, including:
  • Sender information
  • Subject lines
  • Submission dates
  • Delivery status
Use this to track document submissions and troubleshoot any forwarding issues.