Creating a global field
Click New intake field to open a dialog with two tabs.- Manual Intake Field
- Import from Intake Step
Build a field from scratch: a name, an optional description, and a type — Text, Long Text, Date, Number, Boolean, Select, Email, User, Multi Select, File, or Multiple Files. Date and Number support additional formatting (for example, slashed or international date formats).Two toggles apply to any type:
- Mandatory — the field must be filled in
- Read Only — the field can’t be edited once populated
Using global fields in a flow
Once a field is in the library, it’s available when configuring the Intake step of any flow — regardless of trigger source (Manual, Slack, Teams, Email, or Salesforce). Selected fields resolve the same way they always have, available downstream as@Intake.FieldName. Adopting global fields only changes where the field is defined, not how it’s referenced elsewhere in the flow.